Customs Broker: Finding the Right One for You

a man working at his deskIt is important to keep in mind the rules and regulations when importing goods from anywhere across the globe. However, knowing how to clear goods properly at a border can be quite a handful.

If you’re selling merchandise while handling all issues relating to entry procedures, trade agreements, tariff treatments, and valuation of goods, it may be helpful to hire a customs broker.

What is a Customs Broker?

These are professionals who provide expert services on clearance of goods during import and export. A customs broker here in Manila aims to assist in the documentation process of the country’s rules and regulations regarding international trade.

Business owners would constantly seek their guidance to avoid fines, delayed clearance, and any errors on entities. Here are the factors to consider when finding a customs broker:


The first thing you have to check is the customs broker’s eligibility. An accredited customs broker means that he or she has passed the licensure examinations for customs brokerage. They are those who have the sufficient knowledge to assist you in valuation and classification issues.

An eligible customs broker will most likely help you avoid entity errors and enhance customs compliance.

Track Record

When looking for a good customs broker, it is crucial not to limit yourself to the marketing material. The previous clients are your best source for the customs broker’s capabilities. Furthermore, you can ask local air and ocean carriers for feedback regarding the customs broker’s performance.

Technical Knowledge

Dealing with local and international customs is not a walk in the park. The laws relating to the transport of goods can be very complex. Finding a customs broker who possesses sufficient technical knowledge and who is equipped with the latest information on importation, exportation, and shipments is key.


With the advancements in technology, automation is possible. A good customs broker should be able to leverage automation technology be connected to a country’s customs and various cargo tracking sites and web portals. Furthermore, communication between the two of you should not be an issue.


If you specialize in a particular product or type of import, it is only reasonable to find a customs broker who has knowledge and expertise in clearing your type of product. All customs broker specializes in a particular product line, which has laws that are different to that of another product line.


A customs broker is an invaluable partner who represents you and your business in front of the customs department. Therefore, an ethical approach from the customs broker is much appreciated. Most of the time, the goods you are shipping are valuable and irreplaceable.

An ethical customs broker in Manila should handle your products with utmost care and professionalism.

Dealing with customs transactions by yourself has certain risks. It would be beneficial for your business to hire a customs broker. Keep in mind that a customs broker is your partner in every sense of the word.